Train operator offers free sign language app

GTR A person in a high vis jacket in a train station smiling and holding a phone with the SignLive logo on it.GTR
Passengers will be able to use the SignLive app at all 236 of Govia Thameslink Railway's stations

A free sign language app is being offered to deaf passengers by Govia Thameslink Railway (GTR).

Passengers will be able to use the SignLive app at all 236 of GTR's stations, on board trains and with its call centres to help communicate with staff via a trained British Sign Language (BSL) interpreter on their smartphone.

The train company, which runs Thameslink, Great Northern, Southern and Gatwick Express services, is covering the cost of using the app.

Vincent Duffy, GTR’s accessibility improvement manager, said: "SignLive will help our BSL-using customers who may otherwise be discouraged from using the railway, to travel on our trains with confidence."

GTR previously rolled out the free use of the AIRA smartphone app for blind and partially sighted customers.

AIRA enables passengers with sight loss to navigate railway stations and trains through the assistance of an agent using the camera on their phone.

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