The Safe and Habitable Homes Service in Norwich provides support for hoarding and self neglect issues.

The three-bed house is described in one property listing as containing "a large amount of rubbish".

Community Bees works with people struggling with isolation and organises house clearances.

Steff Lee says her own experience of her mother's hoarding has inspired her to try to help others.

Paul Salt made “alleyways” to get from one room to another when his hoarding got "out of control".

Support will be offered to people who "severely" hoard and fill their houses with clutter.

Rosemary says her living room is inaccessible with boxes and bags piled from floor to ceiling.

One woman explains how hoarding took over her life and nearly ended with her family being evicted.