'My insurers say Storm Darragh was not a storm'

BBC A man with white hair and dark bushy eyebrows sits inside a living room, giving a closed-mouth smile to the camera.BBC
Dennis Iliffe's insurance provider said it would not cover the damage to his house because the wind speed in Kidderminster did not hit 55mph

People are continuing to count the cost of Storm Darragh - but one man was told by his insurers it was not actually a storm at all.

Dennis Iliffe was initially refused a pay-out because wind speeds in his home town of Kidderminster only hit 53 mph.

He said he was "absolutely astounded" to learn that was 2 mph below his insurance provider's definition of a storm.

Since Mr Iliffe shared his story with the BBC, his insurance provider Ageas has agreed to settle his claim.

The Association of British Insurers (ABI) has confirmed that a storm is "a period of violent weather defined as wind speeds with gusts of at least 48 knots (55mph)".

Mr Iliffe paid £500 to have his aerial replaced and chimney repaired.

On Ageas' initial rejection of his claim, he said: "They didn't want to know. They said the gust was only 53mph and it has to be 55mph to be declared a storm."

Some of Mr Iliffe's neighbours also suffered damage to their properties - with other aerials destroyed, brickwork damaged, roof tiles blown off, and one with the windows blown out of his greenhouse.

At least one ran into the same problems with their insurance providers as Mr Iliffe.

Dennis Iliffe A man in black clothing and brown boots kneels on a tile roof, working on an aerial which is attached to a chimney.Dennis Iliffe
Mr Iliffe needed to buy a new aerial and get his chimney repaired

Mr Iliffe compared the issue to so-called "acts of God", which are traditionally quoted by insurance providers as events they will not cover.

"You pay insurance, you think you're covered," said Mr Iliffe.

"But when you come to make a claim, they don't want to pay."

He accepted that insurance providers may be wary of people using storms as a pretext to make a claim on properties already in need of repair.

"But what on earth are you covered for?" he asked. "If you have a fire, does the fire have to be a certain temperature? It beggars belief."

After the BBC reported Mr Iliffe's story, Ageas confirmed it would settle his claim.

Claims Director Stephen Linklater said: "While Mr Iliffe's claim did not meet the standard definition of a storm, we review each case individually and asked for additional information for the work to consider Mr Iliffe's case.

"Now that we have supporting information, we have agreed to settle Mr Iliffe's claim."

Analysis

Was Storm Darragh worse because of the impact of man-made climate change?

As a journalist, when answering that question I have always said in the past that experts cannot say for sure - there have always been storms and floods, no matter what the climate is doing.

However, scientists have been working hard to untangle all the complexities of severe weather mixed up with the changes brought on by a warming planet.

ClimaMeter was put together by a team of weather researchers to tell the rest of us in plain language what role climate change played, by comparing measurements from similar storms in the past.

For Storm Darragh, the scientists say climate change played a big role.

The heavy rain and strong winds in Storm Darragh locally were "strengthened by human-driven climate change".

They can even put numbers on all this, saying storms like Darragh are 5% windier over the Atlantic coasts and up to 5mm a day (up to 10%) wetter because of climate change.

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