Jersey records 'excellent' year for water quality

Jersey Water Jeanette Sheldon is wearing a yellow high viz jacket with a white v-neck T-shirt. She has brown shoulder-length hair.Jersey Water
Jeanette Sheldon said Jersey Water was committed to supplying high quality drinking water

Jersey Water has said 99.95% of all its samples have met the regulatory requirements, with the company describing the results as "excellent".

The samples were taken from its treatment works, service reservoirs and customer taps.

Jersey Water added that 100% of the tests of treated drinking water at the Handois and Augrès treatment works were found to be compliant.

Jeanette Sheldon, head of water quality at Jersey Water, said: "We are committed to supplying high quality drinking water 24 hours a day, 365 days a year and providing excellent service to you, our customers."

She added: "Our dedicated water operations team works around the clock to ensure that the water is safe to drink and delivered to your tap.

"We sample and analyse the water we supply at all stages of the process to make sure that it meets stringent quality standards."

'Remedial action'

In total, 14,851 samples were taken by the water company's quality team across 2024, including at 243 randomly selected customer properties.

From all the tests, eight samples returned results that were outside of the regulatory requirements.

The small number of failures were identified either at Jersey Water's service reservoir at Les Platons or from customers' taps.

A Jersey Water spokesperson said: "None of these posed a risk to public health and, as ever, we thoroughly investigated all failures to prevent any reoccurring in the future.

"In the case of the service reservoir, we took immediate remedial action.

"Two of the failures at customers' taps were likely due to the private plumbing."

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